Variable Scope
New in version V1.38 it is now possible to define the scope for custom service variables.
The valid values for Scope are “Call” or “Global”. If the Scope attribute is not included in the XML the scope will be defaulted to “Call”.
Call
The value of a variable is only persisted for the duration of the call. Changes to the value of the variable during the call flow are only available to the call making the change.
Global
The value of the variable can be accessed by all calls to the service plan. When a call to a service plan makes a change to a variable value all new or existing calls to the same service plan would use the updated value when accessing the variable.
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