Sub Plans

Sub Plans consist of as a number of nodes that are defined separate from the nodes defined in the <Nodes> element in the service XML document.

Use the Jump node to direct the call flow to a sub plan.

• A sub plan XML document must have one “SubPlanStart” node.

• The SubPlanID must be a positive integer and can not be 0 (zero)

• All variables defined in the service CustomServiceVariables section are accessable to all sub plans.

• The NodeID defined for the nodes must be unique within the whole service XML document, including any sub plans.

• The Post Call and Mid Call nodes can not be used in a sub plan, these should be added to the main Service XML if required.