Global Email Variables

When sending emails, you can use the following global email variables within the subject and body of your emails, these can be setup using the Email Settings within your portal account, or from within the Email Settings of nodes listed in the document, these will then be replaced with the approiate value when the email is sent.

The following email variables are currently available

Email Variable	Description	Availability	Nodes
[@CLI]	The originating CLI of the caller unless it’s been withheld/restricted.	Subject & Body	All emails
[@ServiceNumber]	The Service Number called.	Subject & Body	All emails
[@CallID]	The unique Call ID on the platform.	Subject & Body	All emails
[@CallStart]	The date and time the inbound call hit the platform. Format: dd MMM yyyy HH:mm:ss	Subject & Body	All emails
[@NewLine]	Adds a new line (carriage return)	Body only	All emails
[@AudioDuration]	The duration of the audio. Format: HH:mm	Subject & Body	Voicemail Call Recording
[@FaxPageCount]	The number of pages in the fax attachment	Subject & Body	Fax