Node Reference
Available Nodes
Here is a list of nodes available for building advanced services.
Start
Entry Point
Standard
Place holder for start of call
OutboundCall
Function
Restricted
Allow A-Party to key in a destination to connect and optionally record the call.
Time
Decision
Standard
Controls call flow based on time range.
Fax
Function
Standard
Receive Fax
Conference
Function
Restricted
Conference call.
Audio
Function
Standard
Play audio file.
Voicemail
Function
Standard
Capture A-Party Audio
DeliverCall
Function
Standard
Connect to destination number.
Menu
Function
Restricted
Single key DTMF menu.
MultiOutdial
Function
Restricted
Outdial to up to 7 destination numbers and connect to first answer.
Queue
Function
Restricted
Provides functionality for call queuing.
CLIRouting
Decision
Restricted
Node can be used for standard CLI routing configurations or for custom lookup tables such as a store lookup based on the caller entering a store identifier.
SendEmail
Function
Restricted
Sends an email to up to 10 email addresses.
SendPost
Function
Restricted
Used to build and send a POST request to a URL.
Distribution
Decision
Standard
Allows service flow to be controlled based on a distribution configuration.
Date
Decision
Standard
Controls call flow based on date or date range.
Day
Decision
Standard
Controls call flow based on day or day range.
SpecialDay
Decision
Standard
Controls call flow based on special day.
Month
Decision
Standard
Controls call flow based on month or month range.
DTMFCapture
Function
Restricted
Allows DTMF to be captured by the A-Party.
PostCall
Entry Point
Restricted
Place holder for end of call leg
SetVariable
Function
Restricted
Sets the value of a Custom Service Variable
IF
Decision
Restricted
Check a Custom Service Variable to see if one of the conditions are met
TimeOfDay
Decision
Standard
Check current time and day to determine next node to take
DCA
Function
Restricted
Provides Dynamic Call Agent functionality
CustomCDR
Function
Restricted
Generates a custom real-time CDR
Record
Function
Restricted
Allows a caller to record a new audio file to be stored on the platform or update an existing audio file.
MidCall
Entry Point
Restricted
Placer holder of the mid call breakout
VoiceCapture
Function
Restricted
Allows a caller to be asked multiple questions and for the answers to be captured and recorded into a single audio file.
Select Record
Function
Standard
Select a record from a Data Table
Update Record
Function
Standard
Update an existing record in a Data Table
Insert Record
Function
Standard
Insert a new record into a Data Table
Delete Record
Function
Standard
Delete an existing record from a Data Table
Dynamic Audio
Function
Standard
Allows a configured value to be spoken using a predefined format
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